Skip to main content
The Billing page shows your plan, your subscriptions, your billing profile and your invoices. For the plans and their prices, see pricing. To open it, click Billing in the user menu. Your role needs the View permission of Plan and billing. To make changes on this page, your role also needs the Create permission of Plan and billing. See Roles and permissions.

​
The parts of the Billing page

  • Billing profile: the buyer on your e-invoices.
  • Subscriptions: what you pay for now, with the status and the renewal date.
  • Plans: the plans that you can subscribe to. Current marks your plan.
  • Invoices: the e-invoice of each payment.

​
Trials

A new organization chooses a plan during the setup. Some plans start with a free trial. A trial needs no card. In Subscriptions, a trial shows the date until which it is free. When the trial ends, Your trial has ended shows. Your data stays and you can read it. You cannot add anything new until you subscribe. Click Choose a plan to subscribe.

​
Fill in the billing profile

You must have a billing profile before your first payment. Each e-invoice goes to this buyer.
1

Choose the buyer type

In Billing profile, select Company or Person in Buyer type.
2

Enter the details

For a company, enter the Company title, Tax number (VKN) and Tax office. For a person, enter the First and last name and National ID number (TCKN).
3

Enter the address

Enter the Country, City, District, Address and Postcode.
4

Enter the invoice email

Enter the Invoice email. Perquery sends the e-invoice PDF of every payment to this address and to the owners.
5

Save

Click Save billing profile.
A change to the profile applies to the next invoice.

​
Subscribe to a plan

Subscriptions accept only credit cards. Debit cards are declined.
1

Choose the plan

In Plans, click Subscribe next to the plan.
2

Complete the billing profile (if asked)

If you have no billing profile, the form shows first. Fill it in and save it.
3

Enter your mobile number

Enter your Mobile number. Click Continue to payment.
4

Pay

Enter your card in the payment form. Confirm the payment with 3D Secure.
When the payment is complete, Payment received. Your subscription is active. shows. If the payment fails, nothing is charged. Try again when you are ready. Renewals are charged monthly to the saved card. Some plans show Contact us instead of a price. To get one of these plans, contact us.

​
Switch to another plan

You can move to a larger or a smaller plan at any time.
1

Choose the new plan

In Plans, click Switch next to the plan.
2

Choose when

Click Switch now to change the plan at once. The price difference is settled at once. Click At period end to change the plan when the current period ends.
When you choose At period end, Subscriptions shows the plan that starts at the end of the period.

​
Cancel a subscription

Perquery does not refund a canceled subscription.
1

Find the subscription

In Subscriptions, find the plan or add-on.
2

Cancel

Click Cancel. Then click Cancel subscription.
The subscription stays active until the end of the period that you paid for. Subscriptions shows the date.

​
Subscription statuses

​
Download invoices

Invoices lists the e-invoice of each payment. The first invoice comes with your first payment. To download an invoice, click PDF in its row. The Type column shows e-Archive or e-Invoice.

​
Change the saved card

The Billing page has no form to change the saved card. Write to support@perquery.ai.